Cert II in Tourism - SIT20122
Qualification Overview:
Qualification Name:
Cert II in Tourism
Qualification Code and Units of Competency:
SIT20122
Processing time:
You can get your desired qualification through RPL pathways within four weeks of getting the sufficient information and evidence of the supporting documents.
Why study Cert II in Tourism?
This qualification reflects the function of employees with a defined and constrained set of operational abilities and fundamental knowledge of the tourism sector. They are directly supervised and primarily engaged in regular and repetitive chores.
A road to employment in a variety of tourism and travel-related sectors and for a wide range of businesses, such as travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourist business, is provided by this certification.
The planning of tourism and travel products and services may be done in an office setting; products may be delivered in the field; or a combination of the two may be used.
At the time of publication, no occupational licensing, certification or specific legislative requirements apply.
How RPL ADVISOR assist you?
We can give you a FREE RPL Quote today !
RPL ADVISOR recognises the need to convert an overseas qualification into an Australian national qualification, and we offer a variety of fast and simple RPL distance training programs through our partner RTOs to meet any relevant requirements for Australia.
RPL ADVISOR can turn your expertise, talents, knowledge, or overseas credentials into a nationally recognised Australian certification through a comprehensive partner network of Registered Training Organisations (RTOs). The RPL evaluation process can often be done with established proof of your skills and does not necessitate further review.
- Photo (latest)
- Passport
- Resume / CV
- Payslips/work contract/ABN if self-employed
- Letter of Employment (onshore / offshore)
- Current employment contracts
- Evidence of overseas qualifications (if available)
- Transcripts or assessments from related previous qualifications.
- Videos or photos at your work (at least 2 from each task)
- Apprenticeship papers (if available)
- OHS/WHS policies and procedures
- Safe work method statements
- Job safety analysis (if available)
- Evaluation: One of experienced RPL ADVISOR consultants can conduct a free, no-obligation RPL skills check.
- Your Experience: Compiling and submitting your ‘Experience Portfolio’, which includes photographs and videos of you on the job, references, past credentials, and your latest resume, among other things.
- RTO Reviews the Evidence: Using an RPL assessment, a certified assessor from one of our collaborating RTOs can review the evidence and decide whether you are competent in the units for that certification.
- Interview: If all supporting documents meet the requirement of the desired qualification, then the RTO may take your interview.
- Your Certificate: If the RTO determines that you are qualified in all relevant units of competency, the Registered Training Organisation will grant you a certificate.
Cert II in Tourism
11 units must be completed:
- 4 core units
- 7 elective units, consisting of:
- 3 units from the list below
- 4 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
CORE UNITS
SITTIND001 | Source and use information on the tourism and travel industry |
SITXCCS003 | Interact with customers |
SITXCOM002 | Show social and cultural sensitivity |
SITXWHS001 | Participate in safe work practices |
Elective units
Cleaning | |
SITHACS001 | Clean premises and equipment |
Client and Customer Service, and Sales | |
SIRXSLS001 | Sell to the retail customer |
SIRXPDK001 | Advise on products and services |
SITXCCS001 | Provide customer information and assistance |
SITXCCS002 | Provide visitor information |
Cultural Services | |
CUACNM201 | Monitor collections for changes in condition |
CUAEVP201 | Assist with the staging of public activities and events |
CUAIND202 | Develop and apply knowledge of information and cultural services organisations |
Communication and Teamwork | |
BSBCMM201 | Communicate in the workplace |
BSBWOR203 | Work effectively with others |
SITXCOM001 | Source and present information |
Computer Operations and ICT Management | |
BSBITU201 | Produce simple word processed documents |
BSBITU202 | Create and use spreadsheets |
Environmental Sustainability | |
BSBSUS201 | Participate in environmentally sustainable work practices |
Finance | |
SITXFIN001 | Process financial transactions |
First Aid | |
HLTAID011 | Provide first aid |
Food and Beverage, Food Safety | |
SITHFAB002 | Provide responsible service of alcohol |
SITHFAB004 | Prepare and serve non-alcoholic beverages |
SITHFAB005 | Prepare and serve espresso coffee |
SITXFSA001 | Use hygienic practices for food safety |
Inventory | |
SITXINV001 | Receive and store stock |
Languages other than English | |
SITXLAN001 | Conduct basic oral communication in a language other than English |
SITXLAN002 | Conduct routine oral communication in a language other than English |
Tourism Delivery | |
SITXCOM003 | Provide a briefing or scripted commentary |
SITTGDE001 | Interpret aspects of local Australian Indigenous culture |
SITTVAF001 | Load and unload a ride |
SITTVAF002 | Operate a ride location |
TLIC1051 | Operate commercial vehicle |
Tourism Sales and Operations | |
SITTTSL001 | Operate online information systems |
SITTTSL002 | Access and interpret product information |
SITTTSL009 | Process travel-related documentation |
Related Other Qualifications
- Adv Dip of Travel and Tourism Management – SIT60122
- Adv Dip of Hospitality Management – SIT60322
- Dip of Hospitality Management – SIT50422
- Cert IV in Travel and Tourism – SIT40116
- Cert IV in Patisserie – SIT40721
- Cert IV in Hospitality – SIT40422
- Cert IV in Commercial Cookery – SIT40521
- Cert III in Tourism – SIT30122
- Cert III in Patisserie – SIT31021
- Cert III in Hospitality – SIT30622
- Cert III in Commercial Cookery – SIT30821
- Cert II in Hospitality – SIT20316
- Cert II in Tourism – SIT20122
- Cert II in Kitchen Operations – SIT20421