Cert IV in Retail Management - SIR40316

Qualification Overview:

Qualification Name:
Cert IV in Retail Management

Qualification Code and Units of Competency:
SIR40316

Processing time:
You can get your desired qualification through RPL pathways within four weeks of getting the sufficient information and evidence of the supporting documents.

Why study Cert IV in Retail Management?

This qualification highlights the responsibilities of those who oversee the daily operations of a department or retail shop in order to implement and meet organisational standards and objectives. These people are well-versed in the available products and services and have a variety of highly developed selling and client engagement abilities. They operate independently, taking ownership of their own tasks and results.

This degree offers a road to employment in a variety of retail settings, such as quick service restaurants, supermarkets, department shops, and speciality merchants.

People who possess this qualification can work in positions like assistant store manager, department manager, and store manager.

How RPL ADVISOR assist you?

We can give you a FREE RPL Quote today !

RPL ADVISOR recognises the need to convert an overseas qualification into an Australian national qualification, and we offer a variety of fast and simple RPL distance training programs through our partner RTOs to meet any relevant requirements for Australia.

RPL ADVISOR can turn your expertise, talents, knowledge, or overseas credentials into a nationally recognised Australian certification through a comprehensive partner network of Registered Training Organisations (RTOs). The RPL evaluation process can often be done with established proof of your skills and does not necessitate further review.

Let us get your skills recognised
The Cert IV in Retail Management gives understanding to the individuals leading as frontline team and managing everyday operations of department or store for implementing and delivering on organisational standards and objectives.
What evidence of documents you need?
We require the following proof of documents to assess your eligibility for the desired qualification through RPL:
Evidence of Learning
  • Photo (latest)
  • Passport 
  • Resume / CV
  • Payslips/work contract/ABN if self-employed
  • Letter of Employment (onshore / offshore)
  • Current employment contracts
  • Evidence of overseas qualifications (if available)
  • Transcripts or assessments from related previous qualifications.
  • Videos or photos at your work (at least 2 from each task)
  • Apprenticeship papers (if available)
  • OHS/WHS policies and procedures
  • Safe work method statements
  • Job safety analysis (if available)
FIVE Steps to get your qualification?
The following are the five steps involved in obtaining a desired qualification through RPL:
  1. Evaluation: One of experienced RPL ADVISOR consultants can conduct a free, no-obligation RPL skills check.
  2. Your Experience: Compiling and submitting your ‘Experience Portfolio’, which includes photographs and videos of you on the job, references, past credentials, and your latest resume, among other things.
  3. RTO Reviews the Evidence: Using an RPL assessment, a certified assessor from one of our collaborating RTOs can review the evidence and decide whether you are competent in the units for that certification.
  4. Interview: If all supporting documents meet the requirement of the desired qualification, then the RTO may take your interview.
  5. Your Certificate: If the RTO determines that you are qualified in all relevant units of competency, the Registered Training Organisation will grant you a certificate.
Packaging Rules

Cert IV in Retail Management

11 units must be completed:

  • 7 core units
  • 4 elective units, consisting of:
  • 2 units from the list below
  • 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

CORE UNITS  

SIRRRTF002Monitor retail store financials
SIRXCEG004Create a customer-centric culture
SIRXHRM002Maintain employee relations
SIRXMGT002Lead a frontline team
SIRXRSK002Maintain store security
SIRXSLS003Achieve sales results
SIRXWHS003Maintain workplace safety
Elective units 
Customer Engagement  
SIRXCEG008Manage disrespectful, aggressive or abusive customers
SIRXCEG009 *Manage workplace responses to disrespectful aggressive or abusive customer behaviour
BSBCUS401Coordinate implementation of customer service strategies
Change Management 
SIRXCHA001Facilitate the change process
Communication and Teamwork  
CHCDIV001Work with diverse people
Ecommerce 
SIRXECM001Monitor and interpret online data and analytics
SIRXECM002Prepare digital content
Food Safety 
SIRRFSA001Handle food safely in a retail environment
SIRRFSA002Supervise a food safety program
Health and Wellbeing 
SIRXHWB002Promote workplace health and wellbeing
Human Resource Management 
SIRXHRM001Recruit, select and induct team members
SITXHRM002Roster staff
Innovation 
BSBINN301Promote innovation in a team environment
Management and Leadership  
BSBMGT402Implement operational plan
Inventory  
SIRRINV002Control stock
Marketing 
BSBMKG401Profile the market
SIRXMKT002Use social media to engage customers
SIRXMKT003Manage promotional activities
Merchandising  
SIRRMER003Coordinate visual merchandising activities
Online and Social Media 
SIRXOSM004Analyse performance of social media and online business tools
SIRXOSM005Develop a basic website for customer engagement
Retail Financials  
BSBFIA302Process payroll
BSBSMB421Manage small business finances
Training and Development 
SIRXTAD002Develop the retail frontline
Working in Industry  
SIRXIND005Develop personal productivity
SIRXIND006Review retail business fundamentals

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