Cert III in Retail - SIR30216
Qualification Overview:
Qualification Name:
Cert III in Retail
Qualification Code and Units of Competency:
SIR30216
Processing time:
You can get your desired qualification through RPL pathways within four weeks of getting the sufficient information and evidence of the supporting documents.
Why study Cert III in Retail?
This qualification reflects the position of people performing duties like iterating with customers, running the store well, and other organisational standards. They have information about the available services and goods. When judgement and discretion are needed, these people have a range of well-developed talents. They operate with some independence but under light supervision. Some people at this level are in charge of managing other team members while also watching the daily office work.
People who possess this qualification can work in positions like front-line sales assistant, customer care representative, shop assistant, retail supervisor, team leader, and senior sales assistant.
At the time of release, this qualification did not have any explicit legislation requirements, occupational licencing, or certification requirements.
How RPL ADVISOR assist you?
We can give you a FREE RPL Quote today !
RPL ADVISOR recognises the need to convert an overseas qualification into an Australian national qualification, and we offer a variety of fast and simple RPL distance training programs through our partner RTOs to meet any relevant requirements for Australia.
RPL ADVISOR can turn your expertise, talents, knowledge, or overseas credentials into a nationally recognised Australian certification through a comprehensive partner network of Registered Training Organisations (RTOs). The RPL evaluation process can often be done with established proof of your skills and does not necessitate further review.
- Photo (latest)
- Passport
- Resume / CV
- Payslips/work contract/ABN if self-employed
- Letter of Employment (onshore / offshore)
- Current employment contracts
- Evidence of overseas qualifications (if available)
- Transcripts or assessments from related previous qualifications.
- Videos or photos at your work (at least 2 from each task)
- Apprenticeship papers (if available)
- OHS/WHS policies and procedures
- Safe work method statements
- Job safety analysis (if available)
- Evaluation: One of experienced RPL ADVISOR consultants can conduct a free, no-obligation RPL skills check.
- Your Experience: Compiling and submitting your ‘Experience Portfolio’, which includes photographs and videos of you on the job, references, past credentials, and your latest resume, among other things.
- RTO Reviews the Evidence: Using an RPL assessment, a certified assessor from one of our collaborating RTOs can review the evidence and decide whether you are competent in the units for that certification.
- Interview: If all supporting documents meet the requirement of the desired qualification, then the RTO may take your interview.
- Your Certificate: If the RTO determines that you are qualified in all relevant units of competency, the Registered Training Organisation will grant you a certificate.
Cert III in Retail
13 units must be completed:
- 8 core units
- 5 elective units, consisting of:
- 3 units from the list below
- 2 units from the list below, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
CORE UNITS
| SIRXCEG001 | Engage the customer | |
| SIRXCEG002 | Assist with customer difficulties | |
| SIRXCEG003 | Build customer relationships and loyalty | |
| SIRXCOM002 | Work effectively in a team | |
| SIRXIND001 | Work effectively in a service environment | |
| SIRXRSK001 | Identify and respond to security risks | |
| SIRXSLS001 | Sell to the retail customer | |
| SIRXWHS002 | Contribute to workplace health and safety | |
| Elective units | ||
| Communication and Teamwork | ||
| CHCDIV001 | Work with diverse people | |
| SIRXCOM003 | Promote team cohesion | |
| Customer Engagement | ||
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers | |
| SIRXCEG006 | Provide online customer service | |
| Delivery | ||
| SIRXDLV001 | Deliver food products | |
| Food and Beverage | ||
| SITHFAB002 | Provide responsible service of alcohol | |
| Food Safety | ||
| SIRRFSA001 | Handle food safely in a retail environment | |
| SIRRFSA002 | Supervise a food safety program | |
| Health and Wellbeing | ||
| SIRXHWB001 | Maintain personal health and wellbeing | |
| Inventory | ||
| SIRRINV001 | Receive and handle retail stock | |
| SIRRINV002 | Control stock | |
| Online and Social Media | ||
| SIRXOSM001 | Identify and review social media and online platforms for organisational use | |
| SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms | |
| SIRXOSM003 | Use social media and online tools | |
| Management and Leadership | ||
| SIRXMGT001 | Supervise and support frontline team members | |
| Marketing | ||
| BSBMKG401 | Profile the market | |
| SIRXMKT001 | Support marketing and promotional activities | |
| Merchandising | ||
| SIRRMER001 | Produce visual merchandise displays | |
| SIRRMER002 | Merchandise food products | |
| SIRRMER003 | Coordinate visual merchandising activities | |
| Product Knowledge | ||
| SIRXPDK002 | Advise on food products and services | |
| SIRXPDK003 | Advise on health and nutritional products and services | |
| Retail Financials | ||
| SIRRRTF001 | Balance and secure point-of-sale terminal | |
| Styling | ||
| SIRRSTY001 | Style the customer | |
| Training and Development | ||
| SIRXTAD001 | Train others in frontline tasks | |
| Wholesale | ||
| SIRWSLS002 | Analyse and achieve sales targets | |
| SIRWSLS003 | Build sales of branded products | |
| Working in Industry | ||
| SIRXIND002 | Organise and maintain the store environment | |
| SIRXIND003 | Organise personal work requirements | |
| SIRXIND005 | Develop personal productivity | |
